Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Mirzapur Qaleen and its affiliates collect, use, share or otherwise process your personal information through our website (www.mirzapurqaleen.com) and mobile site (hereinafter referred to as the “Platform”).

Collection of Your Information

When you use our Platform, we collect and store information provided by you from time to time. In general, you can browse the Platform without revealing personal data. However, once you provide personal details, you are not anonymous to us.

We may collect:

• Name
• Email address
• Phone number
• Billing/shipping address
• Payment method details

We may also analyze your buying behavior, interests, demographics, and preferences on an aggregated basis to improve customer experience.

Use of Demographic / Profile Data / Your Information

We use your information for:

• Order processing & delivery
• Customer service & support
• Account management
• Product recommendations & offers
• Fraud detection & prevention
• Improving our services

Cookies

We use cookies to enhance your browsing experience, analyze web traffic, reduce frequency of password entry, and provide personalized recommendations. You may disable cookies via browser settings; however, doing so may limit Platform functionality.

Sharing of Personal Information

We may share your information with:

• Affiliates & related companies
• Business partners & service providers
• Legal authorities (where required)

We do not sell your personal information for marketing without your explicit consent.

Links to Other Sites

The Platform may contain links to other websites. We are not responsible for the privacy practices of those sites.

Security Precautions

We maintain physical, electronic & procedural safeguards to protect your information. Although we strive to secure your data, transmission over the internet is not fully secure.

Choice/Opt-Out

You may opt-out of promotional communications using your account preferences.

Children Information

Our Platform is intended for individuals above 18 years of age. We do not knowingly collect data from minors.

Data Retention

We retain data as per applicable laws and only as long as necessary for service fulfillment, legal compliance, or dispute resolution.

Your Rights

You may access, correct, update, or delete certain personal information by logging into your account or contacting us.

Your Consent

By accessing the Platform, you consent to our privacy practices stated in this policy.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated revision date.

Grievance Officer

Customer Support

For queries or complaints, email: mirzapurkalenrugs@gmail.com

Queries Related to Privacy Policy

For privacy-related concerns, write to: mirzapurkalenrugs@gmail.com